There may be some reasons for this. Maybe, you don't even know your customers which is very important.
In this post, we will be looking into how we can effectively market a product and make customers to keep asking for more.
How To Market A Product Effectively
1. Establish A Good Relationship With Your Customers: This is very important if you really want to get customers and as well keep them. You have to understand your customers and they will also understand you. This may be difficult for you if you are not social, but you need to be social. This is because serving and satisfying the public is a very difficult thing to do, and in business you are serving the public and therefore need to "friend-able".
There are some certain habits you need to exhibit to establish good relationship with your customers which are:
- Be cheerful
- Be friendly and respect your customers
- Be tolerant
- Be willing to assist your customers in the little way you can
- Never be rude to a customer even if the customer is at fault
- Never expose any customer's personal information
- Be grateful
2. Always Collect A Customer's Contact Details: This is where most people make mistake. They neglect their customer contacts which is very important. You may wish to inform a customer about a new product, reduction in the price of a product, a new offer or even a promo or bonus, without the customer's contact details, it may be difficult to do.
A good customer contact form should have the following in addition to any other info:
- Name
- E-mail Address
- Phone Number
- Address
- Birthday
Don't forget to wish your customers a happy birthday on their birthdays, this shows that you really care about them.
3. Advertise Your Product: This is great way to let people know about a product. Paid adverts makes sense and increase the number of customers you currently have now. It also does not only increase the purchase of a product, it also exposes your business to the world. But before opting for paid advert, it is important a proper budgeting is done so that you don't lose at the long run.
There are many media which you can advertise your product and get buyers. They are:
- Google AdWords
- Local newspaper
- Online Stores
- Blogs And Website E.T.C
4. Give Discount: Discount propels buyers to buy your product. It indicate that a product is selling at a discount price and may soon go back to its normal price and buyers will start purchasing the product with a view that it is a nice product that is selling at the current price because it is on promo and the price will go even more higher when the promo ends. You can give as high as 50% , 75% , 25%, 10% or 5% discount to attract buyers to buy the product.
6. Identify Your Competitors: This is very important if you really want to make it in business. There is no business with 0% competition. Your ability to identify your competitors makes you wax stronger in the business. You will find out what they are doing right that you ain't doing, there marketing strategies, there new market discoveries, their customers and their target customers. With these knowledge, you can add more meaning to it and apply into your own business.
7. Provide Not Just A Product But A Value: What are you marketing? Is it just a product or a value? Now, buyers like buying products that give them value for their money,not just any product. You won't be happy buying a shoe of N21000 and it gets spoilt within 3 days. That is because what you bought was actually a product and not a value. Buyers will always keep coming when they realize you are selling a product with value.
8. Be Appreciative: Yes, you need to be appreciative in business if you really want to market your product. How can you be appreciative?
Always send your customer an e-mail or a text message thanking him/her for buying your product asking they should call again.
Appreciate your existing customers if they bring in a new buyer for you. You can give them a percentage of what the new buyer bought or you deduct a certain percentage when they call again.
8. Don't Give Excuse: Some people are fond of giving excuses. They will always blame one thing or the other for their own incompetency. In business, there is no room for excuses. You are expected to be up and doing. You don't have any excuse of running short of your product, late delivery of order, inability to deliver an order e.t.c. All these are show of incompetency in business and they should be avoided. They only create a bad impression of yourself and business before your buyer and gives you a negative review.
9. Build Partnership: Partnership is very important in business and market in. With partnership, a journey of 10years can be achieved in 1year. If you partner with those who are ahead if you in business, you can easily get to where they are without much stress. So don't forget to partner.
Are there any point am missing? Give us your suggestions and contributions by commenting below
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